Troubleshooting Guide

  1. Windows service cannot be started/stopped

    You have tried to start or stop the Event Correlation Service under Windows and get an error which says that service cannot be started/stopped.

    Open Event Viewer in Administrative Tools (in Windows XP: Start> Control Panel> Administrative Tools> Event Viewer), and do right click on Application and then choose clear all events. Then do same for System. Try to start/stop service again.